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CRISIS SUPPORT & 24/7 SERVICES
Emergency Services 000Triple Zero (000) is Australia’s main emergency service number. Please call 000 if you need urgent help from police, fire or ambulance services.
DV Connect Women 1800 811 811DVConnect’s Womensline helps Queenslanders who want to escape domestic violence. Our service is for anyone identifying as a female, regardless of age, accessibility, ethnicity, gender orientation, or ethnicity. This service includes the LGBTQ+ community.
DV Connect Men 1800 600 636DVConnect Mensline is a free, confidential telephone counselling, referral, information and support, service for Queenslanders identifying as male, and who may be experiencing or using domestic and family violence.
Lifeline 13 11 14Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia. Volunteer crisis supporters provide suicide prevention services, mental health support and emotional assistance, not only via telephone but face-to-face and online.
Beyond Blue 1300 22 4636Beyond Blue provides support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.
Sexual Assault Helpline (7.30am-11.30pm, 7 days per week) 1800 010 120The Sexual Assault Helpline offers emotional support and referral pathways to anyone who has, or thinks they may have been sexually assaulted or abused. It is also for those who are concerned someone they care about might have been assaulted or abused.
WOMEN
Centacare Domestic and Family Violence (07) 4196 9777 Provides support to women who are experiencing, or at risk of experiencing, domestic and family violence.
DV Connect Women’s Line 1800 811 811 Free, confidential crisis support, advice and referrals for all people identifying as female — regardless of ethnicity, religion, age or disability — experiencing or using domestic and family violence.
Wide Bay Women’s Health Centre (07) 4125 5788 A point of contact for women in need of support, information, counselling and/or referral in the Wide Bay area.
MEN
Mensline Australia 1300 789 978 Free 24/7 help, support, referrals & counselling services for men via telephone, online and video.
DV Connect Mens Line 1800 600 636 Free, confidential crisis support, advice and referrals for all people identifying as male – regardless of ethnicity, religion, age or disability – experiencing or using domestic and family violence.
Good Hope Mens Shelter (07) 4123 1845 Good Hope Men’s Service provides supported accommodation for single men experiencing homelessness, with assistance to get on their feet again.
UnitingCare Men Choosing Change (07) 4191 3100A 16 week men’s behaviour change course that aims to help men develop and maintain respectful attitudes and behaviours within their family and relationships.
Family And Children's Services
Family Relationship Centre (Mediation) 1300 885 373 Guides separated parents through a child-inclusive parenting plan process. Also provides counselling support and post-separation education for separated, or separating parents, and their children, as well as additional support for children through the Seasons for Growth program.
Family and Child Connect 13 32 64 Connecting families to the right service at the right time. Family and Child Connect is a free service to help with the challenges of raising a family and anyone can contact Family and Child Connect for help.
Harmony House (07) 4124 1681 A supervised contact and changeover service for children and parents located in Hervey Bay.
Child Safety Services Intake 1300 703 762 Child Safety Services Intake provide trained child protection workers to talk to you confidentially about your concerns for a child or children. The worker will then decide the best way of responding to the information you have provided.
Intensive Family Support Services 4194 3000 A multidisciplinary team that works in partnership with vulnerable families providing intensive support for multiple and complex needs.
Family And Children's Counselling
UnitingCare Hervey Bay (07) 4191 3100
UnitingCare Maryborough (07) 4122 9000 Free confidential counselling services to support families under stress including relationships, domestic violence, separation, or financial stress.
UnitingCare Maryborough (07) 4122 9000 Free confidential counselling services to support families under stress including relationships, domestic violence, separation, or financial stress.
Centacare Youth and Family 4194 0172 Centacare offers a range of programs for children and young people, including child and family counselling.
Trauma Assist/Wide Bay Sexual Assault Services (07) 4194 5230 Trauma Assist is committed to the principles of access, equity and client centered interventions for Adults, Children and Young People who have are living with the affects of trauma.
Relationships Australia 1300 364 277 Relationships Australia provides relationship support services to enhance human and family relationships.
YOUTH SERVICES
Red Cross (07) 4124 4511Red Cross enables young people to access the knowledge, skills and resources that will increase their ability to stay safe and to seek help when needed.
Head Space (12 to 25 yrs) (07) 4303 2100Headspace supports young Australians and their families to be mentally healthy and engaged in their communities.
Kids Help Line 1800 551 800Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
MENTAL HEALTH SERVICES
Community Mental Health 1300 64 22 55A specialised service for individuals of all ages, directly affected by severe and complex mental illness and/or problematic substance abuse.
Beyond Blue 1300 224 636Australia’s most well-known and visited mental health organisation, focused on supporting people affected by anxiety, depression and suicide.
Bridges Health & Community Care 1300 707 655Bridges Health & Community Care (Bridges) is the Wide Bay’s longest established, leading provider of community-based mental health and drug and alcohol services.
ABORIGINAL & TORRES STRAIT ISLANDER
Central Queensland Indigenous Development (07) 4313 1195CQID is central Queensland’s leading organisation committed to positive social change for Indigenous Australians. This service provides family violence support and the “Good Way Change” behavioural change program for men who use violence and abuse.
Galangoor Duwalami Primary Healthcare Service Hervey Bay (07) 4194 5554
Galangoor Duwalami Primary Healthcare Services Maryborough (07) 4184 9969 Providing comprehensive, multi-disciplinary primary healthcare, encompassing physical, social and emotional wellbeing, spiritual and cultural care to the Aboriginal and Torres Strait Islander community of the Fraser Coast.
Galangoor Duwalami Primary Healthcare Services Maryborough (07) 4184 9969 Providing comprehensive, multi-disciplinary primary healthcare, encompassing physical, social and emotional wellbeing, spiritual and cultural care to the Aboriginal and Torres Strait Islander community of the Fraser Coast.
Brother To Brother Aboriginal Men’s Crisis Line 1800 435 799Australia’s first 24-hour hotline assisting Aboriginal men by delivering a range of family violence programs and support.
LEGAL SERVICES
Legal Aid QLD 1300 651 188Providing legal help to financially disadvantaged people about criminal, family and civil law matters.
Senior Legal and Support Services (07) 4124 6863Senior Legal and Support Services (SLASS) provides free legal assistance, information and social work services for people over 60. If you are a victim of elder abuse or feel that you have been mistreated or taken advantage of financially, help is available.
Taylor Street Community Legal Services (07) 4194 2663The Taylor Street Community Legal Service provides general legal assistance and outreach services across the Fraser Coast, Bundaberg, Gympie and North Burnett regions.
Aboriginal and Torres Strait Islander Legal Services 1800 012 255The Aboriginal and Torres Strait Islander Legal Service (Qld) Ltd – (ATSILS), is a community-based organisation established to provide professional and culturally proficient legal services for Aboriginal and Torres Strait Islander people across Queensland.
Women’s Legal Services QLD 1800 957 957Women’s Legal Service is a specialist community legal centre providing free legal and social work help to people who live and identify as women in Queensland.
ALCOHOL/ DRUGS/ GAMBLING/ FINANCIAL
Bridges Health & Community Care 1300 707 655Bridges Health & Community Care (Bridges) is the Wide Bay’s longest established, leading provider of community-based mental health and drug and alcohol services.
Alcohol and Drug Information Services 1800 177 833ADIS is a 24 hour, 7 day a week confidential support service for people in Queensland with alcohol and other drug concerns, their loved ones and health professionals.
Gambling 24 Hour Helpline 1800 858 858Provides access to counselling and information services for problem gambling issues for those unable or reluctant to access face-to-face services.
National Debt Helpline 1800 007 007National Debt Helpline is a not-for-profit service that helps people tackle their debt problems.
UnitingCare Financial & Gambling Counselling 4191 3100Confidential counselling services to support individuals and families experiencing financial and/or gambling stress.
Get Help
Men
Women
Families & Children
Aboriginal & Torres Strait Islander
Counselling
Youth Services
Mental Health Services
Legal Services
Alcohol/Drugs/
Gambling/
Financial
Gambling/
Financial
We are dedicated to improving the lives of those in our community.